Salesforce on Monday doubled its investment in generative AI firms to $500 million and introduced the AI Cloud service in an effort to draw businesses by bringing all of its AI-powered products under one roof.
Salesforce’s offerings will be included in AI Cloud, including the Einstein service, the Slack business messaging app, and the Tableau data analysis tools. According to the business, its beginning bundle will be offered for $360,000 yearly.
The action highlights the competition among technology companies to include generative AI into their platforms, which may generate fresh text, imagery, and other items using inputs from the past.
Marc Benioff, CEO of Salesforce, stated that “AI is reshaping our world and transforming business in ways we never imagined, and every company needs to become AI-first,”
The basic software of artificial intelligence systems, large-language models, will be hosted by AI Cloud alongside the company’s own products from suppliers including Amazon Web Services, Anthropic, and Cohere.
Salesforce stated that it intended to help stop the LLMs from keeping sensitive customer data in order to safeguard data privacy for enterprises employing such products.
The business introduced the Einstein GPT service in March and stated that it was collaborating with OpenAI, the firm behind ChatGPT, to integrate the chatbot craze into its Slack collaboration platform.